Head office: 9, Lower Brook Street, Oswestry, Shropshire, SY11 2HJ

Please read these Terms and Conditions carefully as these will be binding on all customers of Arthurswantyourcar.co.uk and all users of Arthurswantyourcar website (the “Website”).

Terms and Conditions of Site Access - This World Wide Web Site (the "Site") is operated by J P Arthur & Sons Limited, a company registered under the Companies Acts in England (No."352956") and having its registered office at "Lower Brook Street, Oswestry, Shropshire, SY11 2HJ".

• Copyright - All materials within the Site are the intellectual property of J P Arthur & Sons Limited. Such materials may not be copied or reproduced, save to the extent necessary to view the same on-line. However, you may print complete pages of the site to hard copy for your own personal use.

• Privacy - J P Arthur & Sons Limited will not collect any personally-identifiable information about you (that is, your name, address, telephone number, or email address) ("Personal Data") unless you provide it to us voluntarily. If you do not want your Personal Data collected, please do not submit it. If you have already submitted Personal Data and would like it removed from our records, please contact us and we will use reasonable efforts to delete your information from our records. If you provide J P Arthur & Sons Limited with Personal Data it will store this information about you now and in the future for marketing purposes, market research, tracking of sales data, and in order to contact you. J P Arthur & Sons Limited will not give any personal information to any Company or persons without your prior consent.

• Cookies - Cookies are small files stored in your browser and are used by most websites to help personalise your web experience. Some features on this site will not function if you do not allow cookies.
• Compliance Cookie - This cookie is placed if the "OK" button is clicked in Cookie Policy alert box. Once you have given your consent to the use of cookies on our site this message is prevented from displaying. If you wish to remove cookies from your computer or device, please refer to your browser settings.
• Analytics Cookies - These cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site, using a service provided by Google Analytics.
• Third Party Cookies - We may use a number of social media tools to enhance visitor interaction on our site. If you already use these platforms their cookies may be set through our website. Data may then be collected by these companies that enables them to serve up adverts on other sites that they think are relevant to your interests. If you do not use such platforms then our site will not place these cookies on your device.
• Functional Cookies - These cookies are used to enable core site functionality. They do not contain any personal information and are automatically deleted when you close your browser.

• External Links - J P Arthur & Sons Limited does not hold responsibility over any external sites that may be linked to and from this site. Any external site that you visit by clicking through on a link on this site is outside of our control. You visit any external sites entirely at your own risk.
• Disclaimer - This information in this site is intended for customers and prospective customers of J P Arthur & Sons Limited in the United Kingdom and may not be applicable to other jurisdictions. J P Arthur & Sons Limited will use reasonable endeavours to ensure that the contents of this Site are accurate and up to date. However, J P Arthur & Sons Limited reserves the right to change product prices and specifications at any time.
• Jurisdiction - These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising here shall be exclusively subject to the jurisdiction of the courts of England and Wales. If any of these Terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of country in which these Terms are intended to be effective, it shall be severed and deleted from this clause. All other Terms of Use and Terms & Conditions shall remain in full force and continue to be binding and enforceable P Arthur & Sons Limited reserve the right to change any of the above terms and conditions at any time by posting changes online. If you do not accept these Terms in full, you must stop using this website immediately.
• ADR (Alternative Dispute Resolution) - Where your complaint cannot be resolved, once you have exhausted our internal process you may refer the dispute to the following ADR processes.1. Where your complaint does not relate to a financial service, the National Conciliation Service. For details telephone 01788 538317, or visit www.nationalconciliationservice.co.uk2. Where your complaint relates to financial services, the Financial Ombudsman Service. This service is free to use. Telephone 0300 123 9 123 or visit www.financial-ombudsman.org.uk3. Where any dispute cannot be resolved through ADR, this Purchase Order and Contract shall be governed by and construed in accordance with the laws of England and Wales and shall be subject to the exclusive jurisdiction of the English Courts.

1.1  Terms and Conditions apply to the exclusion of any other terms which may be expressed or implied.

We also buy vans and these Terms and Conditions shall equally apply to the purchase of vans. As such, if we are purchasing your van, then any references to "Vehicle" within these Terms and Conditions shall be replaced with the word "van" as appropriate.

In these Terms and Conditions, the following terms shall be interpreted as follows:

1.2 Assumptions: in valuing your Vehicle and preparing/providing you with a Valuation, we have made the following assumptions:

1.2.1. Vehicle has not been written off by an insurance company or sustained accident damage

1.2.2 Vehicle does not have a personalised registration number plate

1.2.3 Vehicle is not an import, ex-police vehicle, taxi, rental or driving school;

1.2.4. Vehicle has 2 (two) sets of working keys

1.3.5. Provide a full service history for your Vehicle

1.3.6. Vehicle's paintwork is as per the original factory finish

1.3.7. Vehicle still has a minimum of 3 (three) month's MOT remaining

1.3.8. Vehicle has no damage, including mechanical, exterior and/or interior.

Meaning

• Company or we/us/our:Arthurswantyourcar;
• Terms and Conditions:the terms and conditions set out in this document
• Vehicle(s):any car which is the subject of the online valuation
• Vehicle Documentation:2 (two) sets of working keys, any service history documentation, MOT Certificate (if applicable), the V5/logbook showing you as the registered keeper, road tax disc (where appropriate), manuals, and any other documentation you have in relation to the Vehicle
• Valuation:the initial valuation we provide to you, which confirms the price we offer to pay you in return for your vehicle and which is based on the information you have provided in relation to the vehicle (in addition to the Assumptions) as part of the Online Valuation Process
• Valuationmeans an initial valuation and final valuation but excludes any Third-Party
• Third-Party Companyand Third-Party Valuation 
• A.T:Value Added Tax
• You/your:you being the registered keeper and/or legal owner (as appropriate) of the Vehicle to be sold.
• Website: www.arthurswantyourcar.co.uk

2.1 The following policies also apply to your use of the Website and/or our valuation service:

2.1.1 Our Privacy Policy https://www.arthurswantyourcar.co.uk/privacy-policy which sets out the terms on which we process any personal data we collect about you, or that you provide to us and information about the cookies on the Website. By using the Website and/or our valuation services, you consent to such processing and you warrant that all data provided by you is accurate and up-to-date; and

2.1.2 Our Website Acceptable Use Policy (available on our website), which sets out the permitted and prohibited uses of the Website. When using the Website, you must comply with the Website Acceptable Use Policy.

3.1. To begin the valuation process, you will need to provide us with information about your Vehicle and your contact details on our Website or another party's website that connects to our valuation service (the "Online Valuation Process").

3.2 On completion of the Online Valuation Process, you will be presented with an online Valuation and the opportunity to make an appointment for us to carry out an inspection of your vehicle. A copy of the valuation will also follow via e-mail to the e-mail address you provide during the online valuation processing.

If we are not able to purchase your vehicle, we may pass your and your vehicle details to a third-party company ("Third-Party Company") and that company may provide a valuation ("Third-Party Valuation"). We may present the Third-Party Valuation on our website noting the name of the Third-Party Company. Any dealings that you have with any Third-Party Company shall be subject to the terms that you agree with that Third-Party Company. You acknowledge that we are not a party to any dealings that you may have with any Third-Party Company and that we shall not have any liability in relation to any contract with a Third-Party Company.

3.3 All valuations including any revised and if applicable any subsequent purchase of your Vehicle will be subject to these Terms and Conditions and shall be based solely on:

3.4 Vehicle mileage and registration information you provide at the time you complete the online valuation process and which we shall rely upon; and

3.5 For the avoidance of doubt, no account is taken of the Vehicle's condition or other matters not apparent from the mileage, registration number or Assumptions until the physical valuation and inspection is carried out.

3.6 When you proceed to make an appointment as detailed, we reserve the right to carry out any additional checks in relation to your Vehicle which we consider reasonable, including any vehicle history checks.

3.7 Any incorrect or misleading information which you provide, or any type of assumptions which are incorrect, will result in an inaccurate Valuation, which will be considered as void and withdrawn by us. Where any Assumptions are incorrect, you must advise us as soon as possible and/or when requested by us to do so.

3.8 Subject to: any variations in market trends between the date of the valuation to the date of the vehicle inspection, any of the factors in applying before your acceptance of the final valuation,

3.9 the valuation shall be valid for a period of 7 (Seven) calendar days from the date on which we send or otherwise provide you with the Valuation, after which time you will be required to complete the Online Valuation Process one again on our website: www.arthurswantyourcar.co.uk.

3.9 The valuation will be considered void if the mileage and condition is untrue, In this instance, a new valuation will be provided to you based on the vehicle's then current and correct mileage information.

3.10 The valuation is provided strictly on a 'subject to contract' basis and we have the absolute right to withdraw at any time without any legal consequence or liability to you. The valuation does not constitute an offer from us to purchase the vehicle.

3.11 The valuation will be considered void if the mileage and condition is untrue, In this instance, a new valuation will be provided to you based on the vehicle's then current and correct mileage information.

3.12 We accept no liability whatsoever for any valuation provided which may include any unintentional/typographical mistakes or errors on our part or by any systems failure. If a mistake has been made, please notify us as soon as possible so that the mistake can be corrected as and where necessary a revised vehicle valuation will then be provided.

3.10 All prices given in the valuation will be in pound sterling only and inclusive of VAT unless stated otherwise.

4.1 We will carry out, a physical valuation and inspection of the vehicle and the vehicle documents prior to us issuing you with a purchase Invoice in accordance with (clause 5).

4.2 A revised valuation may be necessary where, as a result of the physical valuation in accordance with the above clause, the Vehicle is not found to be in line with the information you provided during the online valuation process;

4.3 the vehicle's valuation will be based on mileage, condition as this has a significant impact on its valuation;

4.4 In this instance, a revised Valuation will be provided to you based on the Vehicle's then current and correct mileage information. Such revised valuation shall not constitute an offer by us to purchase the Vehicle.

4.5 Vehicle is found to have mechanical defects or we become aware of other factors which you did not disclose during the online valuation process but which have an impact on the valuation.

4.6 The Vehicle may undergo an extensive examination and/or road test at our discretion. This examination will be undertaken by a fully qualified mechanic of our choice and at a place and date as determined by us.

4.7. As a result of either valuation/inspection detailed above or extensive examination set out in, we reserve the right to withdraw the valuation if any defect or defects are discovered during the course of the inspection and/or extensive examination.

4.5. Immediately following the inspection, we shall confirm the price which we offer to pay you for your Vehicle, which, unless if any of the above factors apply, shall be the same price as contained in the valuation (the "Final Valuation").

4.6 If you choose not to accept the final valuation at the time it is offered immediately following the inspection, it will be deemed withdrawn.

4.7 should you subsequently confirm you would like to accept the price set out, it will be necessary for us to make a further appointment to inspect the vehicle and confirm none of the factors above have suddenly / since become relevant.

5.1 No binding contract will be created between us and you until the following conditions have been met:

5.1 we have undertaken a physical valuation, inspection and/or extensive examination and you have received a final valuation from us confirming the purchase price we intend to pay you for your Vehicle;

5.2 Vehicle documentation has been given to us at the point we collect the Vehicle; and

5.3 we have issued you with electronic confirmation of the Vehicle's purchase price as set out in the Final Valuation (the "Purchase Invoice").

5.4 For the avoidance of doubt, the final valuation referred to in clause 4.5 shall constitute a 'conditional offer' from us to purchase the Vehicle from you on these terms and conditions and for the price set out therein. Your acceptance signifies your acceptance of all terms in the final Valuation, including these terms and conditions, and at that point you acknowledge that you shall enter into a legally binding contract with us in relation to our purchase of the vehicle (the "Contract").

5.5 We shall issue you with a copy of the Purchase Invoice upon your acceptance of the Final Valuation which you should retain for your records.

6.1 All payments made by us will be by instant bank transfer. However, we reserve the right to make payments by other methods when we consider it reasonable to do so.

6.2 Payment will only be made to you using the payment information/bank account details you provide us following your acceptance of the final valuation.

6.3 Without prejudice to clause 7, we will only make any payments to a third party at our discretion where we are satisfied that we have been provided with sufficient confirmation/proof that you are the legal owner of the Vehicle.

6.4 Bank transfers are subject to banking systems outside of our control. In every case, we do our upmost to process payment as fast as possible, however, in rare cases, due to problems with third-party systems, this does not always mean immediately.

6.5 If we decide to withdraw the final Valuation or declare any Valuation (which includes any revised or Final Valuation as the case may be) void pursuant.

6.6 At your appointment you must have your bank card showing your account number and sort code, your driving licence, and one other form of ID, if any of these are missing we will not be able to continue with the appointment.

7.1 You must inform us if your vehicle is the subject of any outstanding finance together with details of the finance provider and/or lender (as appropriate) ('Outstanding Finance').

7.2 We have complete discretion as to whether we agree to settle any outstanding finance (on your behalf) in place and are not under any duty to do so.

7.3 If we agree to settle any outstanding finance, be it in full or part payment or as appropriate, we are doing so entirely on your behalf and you will remain fully liable to the lender and/or finance provider as appropriate at all times until the outstanding finance has been paid in full and the credit agreement has been legally brought to an end. We accept no liability whatsoever in relation to any matters relating to outstanding finance on any vehicle.

7.4 We shall only agree to settle any outstanding finance where the outstanding finance is the same as or less than the vehicle's valuation.

7.5 If the opposite applies for example if the outstanding finance is more than the vehicle's valuation we are unable to settle such outstanding finance and we will not purchase the vehicle.

7.6 If we discover that the vehicle is subject to outstanding finance higher than the Vehicle's valuation after the Valuation has been issued to you or after the Contract has been created in accordance with clause 5, the Valuation and/or Contract (as appropriate) shall be deemed void and any sums in respect of the outstanding finance shall be a debt due from you to us and payable on demand

7.7 If we agree to settle any Outstanding Finance, we shall use reasonable endeavours to settle full or part payment (as appropriate) by the due date advised to us (if any). However, we take no responsibility or liability for any payment not being made by the due date.

8.1 We rely upon the following representations and warranties given by you in the event that we purchase your vehicle:

8.2 you are the legal owner and/or registered keeper of the vehicle, and have been for a minimum of 6 (Six) months prior to the date of the valuation, and you have the right to sell the vehicle to us;

8.3 subject to clause 8, that no other person has a right or claim over the Vehicle in any way. All the information you have provided to us, be it via the online valuation process, verbally or otherwise, is accurate, up-to-date, honest and true;

8.4 you have disclosed all information to us with regard to outstanding finance.

8.5 the mileage reading on the vehicle is accurate and all physical defects with the vehicle, which we would want to be informed about, including all/any  mechanically unsound or inoperable, unroadworthy and/or chassis damage or any issues potential or actual relating to title to the vehicle.

9.1 If a price is agreed for your vehicle monies will be transferred directly into your account by Bank transfer. At this point, the car becomes the property of Arthurswantyourcar (J P Arthur & Sons Limited) and we will notify our transport team to arrange collection of the vehicle.

9.2 We will aim for the vehicle to be collected within five working days.

10.1 Subject to clause 8.3, risk of and ownership of the Vehicle will transfer from you to us upon a binding Contract being created in accordance with clause 5.

10.2 Until risk and ownership in the Vehicle has been transferred to us in accordance with clause 11.1, you remain fully responsible for insuring the vehicle.

11.1 We (including all our employees, agents etc) will not take responsibility or be liable for any indirect, special or consequential losses incurred by you, including any loss of profit or other expense and compensation.

11.2 These Terms and Conditions expressly exclude our liability for property damage.

11.3 We will not be liable for any loss or damage caused by any virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any content on it, or on any website linked to it.

11.4 Nothing in these terms and conditions excludes or limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

11.5 Nothing in these Terms and Conditions will affect your statutory rights

11.6 We assume no responsibility for the content of websites linked on the website. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

11.7 Our maximum amount to you shall not exceed the price agreed to be paid by us in respect of your vehicle as stated in the valuation or revised valuation as the case may be or where a purchase invoice has been signed by you in the purchase invoice.

12.1 These terms and conditions cannot be varied by oral representation or otherwise.

12.2 Any variation to these terms and conditions will be made by us only and we may, at our discretion make any amendments to these terms and conditions at no notice to you.

13.1 A person who is not party to these terms and conditions shall not have any rights under or in connection with them under the contracts (Rights of Third Parties) Act 1999.

14.1 These terms and conditions shall be governed by English Law and both we and you agree to the exclusive jurisdiction of the English courts.